Privacy Policy

Last updated: 7 August 2026

MEFA Property Management (“MEFA”, “we”, “us”) respects your privacy and is committed to protecting your personal information. This policy explains what we collect through this website, how we use it, and your rights. We handle personal information in line with the Australian Privacy Principles under the Privacy Act 1988 (Cth).

Information we collect

When you submit an enquiry through our appraisal form, or contact us by phone or email, we may collect:

• your name;
• your phone number;
• your email address (if you provide one);
• the address or suburb of the property you’re enquiring about; and
• any other details you choose to include in your message.

We only collect information you voluntarily provide. You don’t need to give us any personal information to browse this website.

How we use your information

We use the information you provide to:

• respond to your enquiry and provide a rental appraisal;
• discuss and, where you engage us, deliver property management services; and
• communicate with you about your property or request.

We do not sell, rent, or trade your personal information, and we don’t use it for unrelated marketing without your consent.

How your enquiry reaches us

Our website is a static site with no database. Enquiry-form submissions are transmitted to our email inbox by a third-party form service (Web3Forms). Your details pass through that service solely to deliver your message to us; they are not published on the website or shared further by us for any other purpose.

Cookies and analytics

This website does not use tracking cookies or third-party analytics. We do not build advertising profiles or track you across other sites. (If we add website analytics in future, we will update this policy.)

Disclosure to others

If you engage MEFA to manage your property, we may share relevant information with service providers — such as tradespeople, contractors, or regulatory bodies — only as reasonably necessary to manage your property and meet our legal obligations. We require those parties to handle your information appropriately.

Storing and protecting your information

We take reasonable steps to protect the personal information we hold from misuse, loss, and unauthorised access. We keep it only as long as needed for the purposes above or as required by law, and securely dispose of it when it is no longer needed.

Accessing or correcting your information

You can ask us what personal information we hold about you, request a correction, or ask us to delete it. Contact us using the details below and we’ll respond within a reasonable time.

Contact us

For any privacy question or request, please contact MEFA Property Management:

• Phone: 0469 718 627 (Meenu) or 0433 968 170 (Fawzia)
• Office: 1/4 Keira St, Clyde North VIC 3978
• ABN 29 700 325 453

Changes to this policy

We may update this policy from time to time. The current version is always available on this page, with the “last updated” date shown above.

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